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Report violations or suspicions to us anonymously or in person.

Whistleblowing and Reporting Channels

At Claneo, we place great emphasis on adherence to ethical principles and transparency. Our cooperation with colleagues and customers is based on trust and integrity. We want to ensure compliance with responsible behavior and prevent violations and discrimination. That is why we encourage everyone we work with to openly communicate discrepancies, misconduct, or concerns and to report them to us via the whistleblower system. We guarantee respectful and confidential treatment of feedback and reports.

Further information on whistleblower protection and the reporting process:

Whistleblowing and Reporting Channels
With the implementation of the EU Whistleblower Directive through the Whistleblower Protection Act (HinSchG) – which came into effect on July 2, 2023 – the German legislator has introduced new measures to protect whistleblowers within organizations. These regulations ensure transparency in the processes surrounding the reporting of certain violations. In line with this new law, we are providing a form for external whistleblowers on this page. Please note that only the alleged violations listed in the law § 2 Whistleblower Protection Act (HinSchG) can be reported. Whistleblowers are also welcome to submit information anonymously.
What can be reported?
Any deviations from our Code of Conduct or legal requirements can be reported. These include, but are not limited to, issues relating to the safety and quality of our services, inappropriate behavior or discrimination, international business guidelines, data protection, rights and protection of data subjects, possible conflicts of interest, corruption, competition rules and financial discrepancies.
How can a report be made?

Entries can be made either via the entry form (see below) or via the following:

By mail:

Claneo GmbH
Revaler Str. 30

10245 Berlin

In person/by telephone: Please make an appointment in advance to report in person. In addition, our internal reporting office can be reached at +49 151 420 545 47.

External reporting offices: The federal government is setting up an office for external reports at the Federal Office of Justice (external federal reporting office).

What happens after I have made a report?

Notifications will be checked immediately, and confirmation of receipt will be sent promptly. In the context of this, further course of action will be stated. We treat every report with the highest priority and take appropriate steps for each individual case. There is an option to remain anonymous with each report, especially if through our whistleblowing channel.

Please note, if you leave us a message anonymously, we will not be able to send you an acknowledgement of receipt or inform you further about the matter.

Submit a report – anonymously, if desired!

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